Our Core Team
Jason Lee
President & CEO
James Thompson
Director of Systems Engineering
Laura Carl
Director of Operations & Finance
For the last 12 years we have been serving the forgotten small businesses of the world. Most IT companies overlook or ignore the smallest businesses but we specialize in helping these firms grow and operate efficiently.
We are a small business like you are. We don't serve larger enterprise customers. This makes us the perfect partner because we know the issues you are facing as your business fights to survive and grow.
Jason Lee started the business to merge his IT experience with his business management education.
Company headquarters was relocated from Norman, Oklahoma to Justin, Texas.
Company switched main business model from break/fix to managed services for most customers.
Company rebranded with a new logo, website, domain name, and social media presence.
Most MSP's are built on generalized help desk teams that consist of "jack-of-all-trades" professionals. Unfortunately, they are "masters-of-none". We have highly specialized, credentialed engineers specific to phones, servers, networks, PC's and more so you will always work with an expert that you can trust.
Most MSP's push all their clients to 3 year contracts that are only in the MSP's best interest. But small businesses don't even know what next month looks like, let alone 3 years down the road. We offer month to month, short-term, and long-term agreement options for all of our managed services and hosted products.
Every MSP claims this but the dirty secret is most of them outsource "after hours" calls to another company. So your support calls will be answered by a complete stranger with very little information about your company and a very limited scope of support. All our customers know they can reach our internal support team any time.
President & CEO
Director of Systems Engineering
Director of Operations & Finance
Monday-Thursday : 8:00am to 5:00pm Central
Friday : 8:00am to 3:00pm Central
Non-Emergency Support : 8:00am to 5:00pm Central
Emergency On Call : 24x7x365
Phone : 405-824-3570 in OK
Phone : 972-587-7715 in TX
For the best small businsess IT support in Oklahoma and North Texas, contact us at the following:
305 W 1st St, Justin, TX 76247
405-824-3570
972-587-7715
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Small businesses depend on technology just as much as the bigger corporations. They just don't have the same budgets and can't absorb the same setbacks. They need a reliable, agile business partner that can take care of their unique needs as cheaply as possible without sacrificing quality. That is BitStar.